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Frequently Asked Questions (FAQ)

If you have a question that isn't listed here, please get in touch with us and we will do our best to help you.

What are your rates?
How can I pay you?
Is your service legal?
What is your phone number?
Can you hack a cellphone?
Is your service confidential?
I hired you before, can you send me the old case files?
How much survellience is needed to catch someone?
Do you investigate ladyboys?
Can you work outside Bangkok?
How can I contact you?
Do you have customer references?
What type of cases will you not accept?

What are your rates?

Our fees depend on the service area and how exactly you would like us to help you. We offer free quotes for all work — please include both the district and province where you need us to work when contacting us so that we are able to offer you a quote. Top

Is your service legal?

Yes! All of the services we offer are legal and we will never break the law. We are a registered company and regulated by the Thai government. Top

What is your phone number?

Our phone number is +66 092 517 4509 Available during normal office hours from Monday to Friday. Please send a message through our website or e-mail for out of hours support. Top

Can you hack a cellphone?

No, this is illegal. We do not engage in any form of hacking, please don't ask. Top

Is your service confidential?

Absolutely. All contact with us is strictly private and confidential. We have taken measures to ensure your privacy, such as protecting all emails that are sent to us with military grade encryption. Top

I hired you before, can you send me the old case files?

In line with our data protection policies, all case data is securely and irreversibly deleted at the cessation of a case. We are therefore unable to retrieve data relating to past cases. Top

How much survellience is needed to catch someone?

There are many different variables involved which make it impossible for us to answer this question. Much depends on the circumstances in each case, the quality of information provided to us, the subject's movements, the general area where surveillance is being conducted, and many other variables. In most cases we will need to conduct at least 1 day of surveillance before we are able to provide an estimated timeframe for the case. Top

Do you investigate ladyboys?

Yes, absolutely. Top

Can you work outside Bangkok?

Yes, please contact us with an exact location for a free quote. If possible, please send us a Google Maps link showing the exact location of your case. Top

How can I contact you?

Please phone or e-mail us and we will get back to you as soon as possible. For the fastest possible response and quote, use our website contact form and include as many details as possible. Top

Do you have customer references?

Yes, please check our about us page. It's important to note that most of our clients are private individuals. Sadly most of our clients (despite being pleased with our services) are reluctant to leave reviews or references due to the nature of our work. We are always very greatful for reviews that are left for us. Top

What type of cases will you not accept?

We reserve the right to turn down cases for any reason. However as a general rule of thumb, we will not investigate members of the Thai police, Thai military or politicians. Similarly we cannot investigate serving Thai monks, monasteries or Buddhist temples. Top

Contact us

Phone: +66 092 517 4509
Office: 30 Soi Sukhumvit 61, Khlong Tan Nuea, Maha Nakhon, Bangkok 10110

(Visits to our office by appointment only.)
Bangkok investigators